Once you have a mailbox at your own domain, the next step is reading it on your phone and computer. The settings are the same everywhere; only the menus differ. Here are the exact values and the steps for each device.
Need to create the mailbox first? See How to create an email account in DirectAdmin.
The settings you need
Use these on any device or app. Replace yourdomain.com with your domain.
| Setting | Value |
|---|---|
| Incoming server (IMAP) | mail.yourdomain.com |
| IMAP port | 993, SSL/TLS |
| Outgoing server (SMTP) | mail.yourdomain.com |
| SMTP port | 465 (SSL) or 587 (STARTTLS) |
| Username | your full email address |
| Password | your mailbox password |
Two rules prevent most problems: the username is the full email address, and outgoing mail needs authentication turned on.
iPhone and iPad
- Settings, then Mail, Accounts, Add Account.
- Choose Other, then Add Mail Account.
- Enter your name, full email address and password.
- Choose IMAP, then fill the incoming and outgoing servers from the table above.
- Save. iOS verifies the settings and adds the account.
Android
Menus vary slightly by brand, but the flow is the same:
- Open the Gmail or Email app, then Add account, then Other.
- Enter your full email address and choose Personal (IMAP).
- Enter your password.
- Set the incoming and outgoing servers to
mail.yourdomain.comwith the ports above. - Finish, and the inbox syncs.
Outlook (desktop)
- File, then Add Account.
- Enter your email address, click Advanced options, and tick Let me set up my account manually.
- Choose IMAP.
- Fill the incoming and outgoing servers and ports from the table.
- Enter your password and finish.
Gmail (to collect your domain mail)
In Gmail on the web: Settings, Accounts and Import, Add a mail account, then follow the prompts with the IMAP and SMTP details above. This lets you read and send from your domain address inside Gmail.
Troubleshooting
- Cannot send: your network or ISP may block port 465, so switch the outgoing port to 587. Confirm SMTP authentication is on.
- Login keeps failing: the username must be the full address, not just the part before the @.
- Mail not arriving: check spam, and confirm your domain's MX record points to the mail server. See DNS records explained.
FAQ
IMAP or POP3?
Use IMAP. It keeps your mail in sync across every device. POP3 downloads mail to one device and is rarely the better choice today.
Why does sending fail but receiving works?
Almost always a blocked SMTP port or authentication turned off. Try port 587 with authentication enabled.
Can I use the same account on my phone and laptop at once?
Yes. With IMAP, every device stays in sync, so you can read and send from all of them.
Set up and still stuck? Contact support and we will check your mail settings with you.