We're Here to Help

Reach the right team for sales, support, billing or anything else — a real person replies fast.

Questions about plans, pricing or custom solutions.

Response < 15 min

Help with your hosting, servers and infrastructure.

Response < 15 min

Invoices, payments, refunds or account issues.

Response < 1 hour

Report abuse, DMCA or legal & compliance matters.

Response < 24 hours

Fill out the form and the right team will get back to you.

Office HoursMon–Fri: 9:00 AM – 6:00 PM
Sat–Sun: 10:00 AM – 4:00 PM

Live ChatAvailable 24/7

Emergency SupportFor critical infrastructure issues, open an urgent ticket.

General Inquiriessupport@vastrox.com

Phone Support+1 (888) 123-4567
Available during office hours

FAQ

Common Questions About Contacting Us

Sales and technical support typically reply in under 15 minutes. Billing within an hour, and abuse/legal within 24 hours.

Yes — our live chat team is available around the clock, every day of the year.

Absolutely. Sign in to your dashboard to open, track and reply to tickets in one place.

Yes — flag your ticket as Urgent for critical infrastructure issues and our on-call team is paged immediately.